COMMUNITY

STUDENT MENTOR VOLUNTEER University of Rhode Island Innovation Labs & Maker’s Space at Carothers Library Kingston, RI September 2023 - Present

• Helps create an atmosphere of respect within the group dynamic. • Provides resources to help mentees meet their objectives. • Motivates individuals towards achieving business or creative goals. • Provides guidance and leadership on best practices related to branding processes • Adapts teaching methods based on the learning style of each mentee. • Collaborates with other mentors within the local community to develop and implement new strategies for mentees. • Maintains accurate records of all interactions with mentor and mentee pairs.

SCORE MENTOR VOLUNTEER Providence, RI SCORE Rhode Island Chapter September 2023 - Present

• Creates an online environment that enables open communication between mentor and mentee relationships through active listening techniques. • Fosters a safe environment conducive to learning and growth. • Serves as a positive role model to adults of all backgrounds requiring small business guidance. • Help mentees become self-reliant through advising sessions. • Builds relationships of trust through consistent follow-up with mentor and mentee through email, and phone. • Provides feedback and advice as necessary during sessions. • Utilizes active listening skills to understand the unique perspectives of those being mentored. • Assists in setting attainable goals for both short-term and long-term success. • Identifies potential challenges that could impede successful outcomes for mentees. • Co-facilitates weekly, bi-weekly, and monthly meetings between mentors and mentees, providing guidance and support.

RETAIL STORE LEAD ELEMENTARY MIDDLE SCHOOL FUNDRAISER VOLUNTEER West Kingston, RI Meadowbrook Waldorf School September 2023 - December 2023

• Creates a brick-and-mortar store for a 48-hour Holiday Faire at a local Rhode Island K-8 private school. • Serves as Lead for the team of volunteers with various professional backgrounds and understanding of retail, and retail profit. • Manages buying and curation of products to adhere to the school's vision and values. • Implement new, updated Point of Sales systems and an Administrator selling platform website. • Break down large retail concepts into easily attainable tasks for the team to move forth. • Works through various obstacles such as restricted budget, volunteer numbers, and lack of physical displays to make the store. • Outreach within the school community for volunteers. • Maintains the working schedule of volunteer's availability and their specific ability. • Works closely with school administration with exquisite, thorough communication. • Shines endless positivity.

THE MET SCHOOL STUDENT INTERN HOST/MENTOR VOLUNTEER South Kingstown, RI On-site at Nico Scout brick and mortar February 1, 2023 - October 2023

• Cultivated a positive and supportive relationship with a student mentee. • Shared knowledge on workplace professionalism to thrive in modern professional settings. • Provided instruction and hands-on practice in workforce skills promoting adaptability and versatility

ENTREPRENEURSHIP

INDEPENDENT RETAIL STORE FOUNDER/OWNER South Kingstown, RI Nico Scout LLC August 2018 - Present

• Cultivates positive working relationships with local, seasonal, and online customers by providing exceptional service that results in increased loyalty and repeat business. • Manages all aspects of business ownership and operational management, keeping the business running smoothly. • Leads multiple projects from concept through completion while successfully managing budgets and timelines on each project. • Research competitive trends within the marketplace to stay on top of changing consumer preferences. • Creates and implements new buying policies to increase operational efficiency while reducing costs associated with labor management, merchandising, and sales. • Organize events and community engagement with local businesses and makers. • Applies positive problem-solving skills when addressing customer complaints or disputes about product quality or services rendered. • Develops an in-depth understanding of the industry, trends, and products to effectively manage brand awareness, and inventory levels to ensure customer satisfaction. • Provides feedback on employee performance reviews to ensure standards are met across the organization. • Maintains accurate records of all financial transactions such as sales receipts, invoices, and payroll information. • Monitors store performance metrics including sales volume, profitability margins, and customer satisfaction. • Analyze daily sales reports to identify areas of improvement within the store's brick-and-mortar and online operations. • Identify opportunities for expanding current product lines or introducing new ones based on market research data collected from customers. • Adhere strictly to established budgets while developing creative solutions for increasing revenue streams from new sources. • Manages day-to-day operations of the business including accounting, payroll, customer service, brand development, and staff management. • Negotiates financial contracts and agreements with business partners and vendors. • Maintains up-to-date records of business transactions using accounting software such as QuickBooks. • Oversees staff by hiring and terminating, creating schedules, and tracking payroll. • Develops effective marketing strategies for increasing customer satisfaction and engagement, increasing sales revenue. • Creates and implements marketing campaigns to boost brand awareness and recognition within the local community. Develops print advertising, social media campaigns, and networking events to deliver messages to target audiences. • Performs detailed financial analyses to identify and address areas of potential concern. • Review financial statements, sales reports, and other performance data to measure productivity. • Hire and train qualified employees to perform daily tasks.

E-COMMERCE BUSINESS OWNERNico Scout LLC South Kingstown, RI August 2018 - Present

• Creates compelling content for digital campaigns to drive online brand awareness and customer loyalty. • Establish strong relationships with vendors to ensure quality products at competitive prices. • Manages the daily online operations related to customer service, sales, inventory management, and marketing. • Utilizes analytics tools such as Google Analytics to track the performance of all online marketing initiatives. • Optimize product listing pages for organic search engine rankings through SEO techniques. • Identifies opportunities for online and in-store cross-selling of products through analysis of buying behaviors. • Utilizes MailChimp to manage email communications. • Creates and optimizes content for online email campaigns and social media accounts. • Implements SEO initiatives such as keyword optimization and link building to improve organic search rankings. • Creates and manages content for popular e-commerce platforms including Shopify and Square. • Collaborates with creative teams to design visuals that best represent the brand identity across all channels. • Manages social media accounts on TikTok, Instagram, Facebook, and Pinterest to build and engage community followers. • Provides feedback on all aspects of web design from usability testing down to color schemes and overall aesthetic. • Contributes to content creation for websites and social media platforms to increase engagement with target audiences. • Collaborates with creative teams to design effective logos and apparel, packaging designs, advertisements, and other visual elements that enhance product recognition.

BRAND STRATEGIST South Kingstown, RI Nico Scout LLC August 2018 - Present

• Identifies potential areas of branding improvement in existing products or retail services. • Creates innovative email and social media campaigns that resonate with target audiences, resulting in increased customer engagement on social platforms and a retail location. • Conducts competitive analysis to identify gaps in the market and develop strategies for new customer engagement. • Forecasts and tracks brand marketing and sales trends on social media analyzing collected data for future marketing decisions and initiatives. • Develop brand-specific content strategies across multiple channels, including social media, email marketing, and webpages. • Research consumer behavior to optimize product positioning in the retail location and on the website. • Gathers data on competitors and analyzes prices, sales, and methods of brand marketing and product distribution. • Analyze website analytics through Google Analytics, Shopify, Mailchimp, Instagram, and Facebook to measure the success of online marketing efforts.

PARENTING

CAREER BREAK - Full-Time Parenting, Rhode Island October 2015 - August 2018

• Career break for the birth of my son.

STREETWEAR

BRAND REPRESENTATIVE - REMOTE Irvine, CA ROOK Clothing January 2014 - August 2015

• Served as the East Coast traveling sales representative for ROOK clothing brand • Identified and developed new industry customers/store relationships through networking events and cold calling, demonstrating strong interpersonal skills. • Worked closely with ROOK owners and creative team to develop a deep understanding of the company's products and services to effectively communicate its value proposition. • Built a network of contacts in the Streetwear and Skateboarding industry by attending national conferences and trade shows, and exhibiting solid networking skills. • Created detailed reports of lifestyle store visits, displaying exemplary attention to detail. • Tracked customer purchase orders and maintained accurate records of all transactions, highlighting aptitude for record-keeping. Developed presentations to potential clients, including in-person selling of apparel to executive leadership at high-visibility lifestyle apparel brands, utilizing excellent communication skills. • Collaborated with the marketing team by email and phone to create effective strategies for increasing sales volume, exhibiting strong organizational skills. • Conducted regular follow-ups with customers post-purchase to ensure satisfaction with the apparel and gauge loyalty levels. • Built and established strong relationships with the brand’s wholesale customers, enabling long-term partnerships.

YOUTH SERVICES

COORDINATOR OF STUDENT PROGRAMMING Steps to Success Brookline, MA January 2011 - January 2014

• Maintained, led, and developed the program's mission of a College Success Initiative by creating after-school & summer programs for students in grades 4-8 all living in Brookline’s Housing Authority. • Advised yearly 80+ students living in Brookline's Housing Authority while enrolled in the Brookline Public School system. • Bridged communication and support between the Brookline Housing Authority and the Brookline Public School system. • Gathered community members to lead as mentors. • Conducted student advising sessions on-site at two Brookline Housing Authority locations. • Created student-engaged classes on-site at Brookline Housing Authority common space room(s.) • Resolved conflicts between students using the public space while maintaining a positive atmosphere. • Organized events related to student programming initiatives, exhibiting adept event planning insight. • Created a comprehensive outreach plan, including cold calling and door-to-door marketing, to promote school programs and services to increase enrollment with families living with Brookline’s Housing Authority. • Provided advising services for students experiencing difficulty in their studies. • Developed and implemented after-school and summer educational programs to meet the needs of diverse student populations. • Facilitated meetings between school personnel, administrators, and other stakeholders to coordinate the program's objectives. • Counseled families on financial aid options for summer programming such as grants and scholarships.

1:1 STUDENT SUPPORT SERVICES Brookline, MA Brookline Public Schools September 2009 - June 2010

• 1:1 instructional assistant to students enrolled in a Therapeutic Learning Center for intensive emotional & behavioral support within a public elementary and middle school. • Provided individualized academic support to struggling students, including those needing behavioral support. • Assigned with the design and implemented behavior management plans. • Collaborated with multidisciplinary teams: Guidance Counselors, Social Workers, Psychiatrists, and city hospitals, to develop appropriate interventions and accommodations. • Collaborated with teachers, administrators, parents, and outside agencies to ensure that all students were receiving the necessary support for success. • Participated in regular meetings with administrators, teachers, and parents to discuss student progress and interventions. • Maintained open communication in person and on the phone with parents regarding their child’s progress. • Collaborated closely with a team of colleagues to efficiently address challenges in critical situations. • Participated in Professional Development for intensive therapeutic support and learning modalities.

DIRECTOR OF AFTER-HOURS UNIVERSITY Brookline, MA Steps to Success September 2009 - June 2010

• Facilitated a daily after-school program at the Piece School (Public Schools of Brookline) for students living within Brookline's Housing Authority and subsidized housing. • Coordinated volunteers from the community to assist in after-school programming efforts. • Identified areas of improvement in existing programs and implemented solutions accordingly. • Created engaging activities: cooking, sports, art, reading, and homework that encouraged creativity while teaching important concepts. • Organized local field trips that promoted cultural awareness and appreciation of diverse communities. • Participated in professional development opportunities related to best practices in youth development programming. • Provided individual academic advising sessions to help foster personal growth among after-school participants. • Recruited volunteers from the community who provided additional support for program operations. • Maintained an up-to-date database of all program information including attendance records, funding sources, and participant feedback. • Collaborated with community organizations to identify resources available to program members. • Facilitated weekly meetings to discuss progress and address any issues or concerns. • Recruited, hired, trained, and evaluated primary and supplemental staff and recommended personnel actions for programs and services. • Conferred with parents and staff to discuss educational activities and policies and students' behavioral or learning problems. • Collaborated with teachers to develop and maintain after-school curriculum standards, maintain mission statements, and set performance goals and objectives. • Wrote articles, manuals, and other publications and assisted in the distribution of promotional literature about programs and facilities. • Advocated for existing facilities to be repaired or remodeled.

PRE-COLLEGE PROGRAMS TEACHER Massachusetts College of Art & Design Boston, MA June 2009 - August 2009

• Created a positive learning environment through the use of active teaching strategies. • Adapted course materials to meet the needs of diverse learners. • Established clear expectations for behavior in the classroom. • Explained complex concepts in a way that was easily understandable by students leaving grade 12 and entering into Higher Education. • Organized exhibition events showcasing student artwork in on-campus locations. • Motivated students to explore new ideas while maintaining high standards of excellence in their work. • Mentored students on their artwork providing constructive feedback to help them improve their technique. • Assisted in the selection of appropriate materials and supplies for class projects. • Encouraged students to express themselves through various mediums such as drawing, painting, sculpture, and photography. • Organized field trips to local museums, galleries, and other cultural sites to broaden student knowledge of art history. • Encouraged students to develop personal styles and express feelings through art mediums. • Adapted instructional methods based on varying levels of skill within the classroom setting. • Assessed and evaluated student art projects and performances. • Assessed student progress by providing feedback on artwork during class critiques. • Organized storage areas and controlled the use of materials and equipment to prevent loss or abuse.

FREELANCE

CREATIVE SERVICES New York, NY Independent Contractor September 2008 - June 2009

• On set for internationally distributed luxury brand magazines for print and web advertisements • Adapted quickly to fast-paced environments, challenges, and strong leadership personalities. • Adhered to strict deadlines while delivering high-quality work within budget constraints and media set time. • Generated unique ideas for a variety of marketing materials including creative layouts, visual color language, and consumer messaging for advertisements. • Participated in brainstorming sessions to generate ideas for upcoming and ongoing projects.

EDUCATION

BACHELOR OF FINE ART - BFA - Tufts University, Medford, MA June 2008

BFA ACADEMIC CREDITS - Conversational Spanish - Harvard Extension School, Cambridge, MA 2008

GRAPHIC DESIGN CERTIFICATE PROGRAM - Incomplete - Boston University, Boston, MA 2008

4-YR HIGHER EDUCATION STUDIO ART DIPLOMA - Screenprinting, Animation, Drawing, and Ceramics - School of the Museum of Fine Arts, Boston, MA 2003

LICENSES & CERTIFICATES

MASSACHUSETTS DEPARTMENT OF EDUCATION Visual Art Education Grades PreK-8 License Number: 447419 Status: Provisional 2010

MASSACHUSETTS DEPARTMENT OF EDUCATION Visual Art Education Grades 5-12 License Number: 447419 Status: Provisional 2010

SKILLS

Team Leadership • Brand Development • Adobe Creative Suite • Operations Management • Concept Visualization • Social Media Content Creation: Instagram, TikTok, Facebook, and Pinterest • Program Development • Industry Tracking Trends • Web Design & Graphics • Process Improvement • Public Speaking • Digital Design • Project Coordination • Community Relationships • Visual Design • Budget Controls • Verbal & Written Communications • Layout Management • Business Development • Sales Expertise • Color Composition • Staffing Oversight • Shopify & Square Selling Platforms • Mockups & Prototypes • Staff Management • Mailchimp • Image Editing & Manipulation • Task Delegations • LLC & DBA Processes • Fine Art Training